Author Archives: sporteus

Lima Public Library’s Teen Advisory Group

The teen advisory group (TAG) at Lima Public Library currently consists of about 15 teens in grades 6-12 from a variety of area schools.  Working with the teen librarian, they plan nearly all the teen programs, help with selection of … Continue reading

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Creating an Awesome Ground Breaking Event, Brick by Brick

Normally when you attend a ground breaking event there’s …..well, there’s ground to break. So what happens when you have to organize a ground breaking event that’s taking place indoors? This was the challenge facing the Helen Matthes Library in … Continue reading

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Part Two: Helen Matthes Library “Synopsis of Training Session “

First Impression To a customer, YOU are YOUR Library and you may be one of the only contacts he or she will have with the organisation. From first impressions made through personal and telephone contact, all of your customers will … Continue reading

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Part One: Helen Matthes Library “Our Customer Service Rules!”

Once a year the entire staff of our library, the Helen Matthes Library has the opportunity to come together on Martin Luther King Day for a training day. This year we gathered with excitement and in trepidation as we look … Continue reading

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Demonstrating Your Library’s Value to Your Community: A Library Sales Kit

A recent LinkedIn group discussion asked “Does anyone have examples of sales kits or media kits for their library they could share?” While I hadn’t thought to call it a “sales kit,” we, at Quincy Public Library, recently gathered material … Continue reading

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Reach Teens with Budget-Friendly Marketing Strategies

They say teens are the biggest challenge. How do you get them into the library? And once that magical feat is accomplished, how do you get them to use the resources and services that can help with homework, provide mind-expanding … Continue reading

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5 Steps to Refresh the Look of Your Library Newsletter

After a few years of using the same newsletter format, your library staff and patrons may be ready for a spruced-up, swept-clean look to the information you provide to your community. In the last year, Elmhurst Public Library in Elmhurst, … Continue reading

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