Engaging the Elusive Non-User | ALA 2013

The Library Journal’s Meredith Schwartz wrote an excellent article on Donna E. Fletcher and Paula Singer’s workshop “Engaging the Elusive Non-User” at ALA 2013 in Chicago. Read below:

Engaging the Elusive Non-User | ALA 2013.

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One Response to Engaging the Elusive Non-User | ALA 2013

  1. We’ll be presenting “The Elusive Non-User” at the 2013 ILA Conference on October 16, 2013. Hope to see you there. For the ALA conference handouts and presentation about finding and learning what non-users want, visit http://www.librarysurveys.org.

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